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Houston Humane Society Wildlife Center seeks Part-Time Admissions Specialist

Since 1979, the HHS Wildlife Center has been committed to providing quality emergency care and rehabilitation for injured, ill, and orphaned wildlife, with the goal of releasing our patients back into the wild. The Admissions Specialist is responsible for intaking animals for our Wildlife Hospital, which takes in wildlife brought to us by the general public and answering incoming phone calls.

Essential Duties and Responsibilities:
Daily
Admit patients, injured or orphaned wildlife, that are brought into the Center following strict protocols.
Answer hotline calls to determine if an animal needs to be brought in, left alone, or referred to another provider.
Utilize the Rescuer Appointment Sheet and other admissions documents
Utilize admissions GroupMe chats for staff communication
Keep the center clean and organized (utilizing volunteer/intern help)
Recording call data
Accept center donations and use point of sale system for merchandise purchases

As needed
Maintain an appropriate environment and enforce protocols with others (quiet, low-stress for patients)
Effectively communicate with HHS Wildlife Center staff members, interns, and volunteers
Maintain a safe and professional working environment
Other duties as assigned by the Admissions Manager

Qualifications:
College Diploma (required)
Previous experience working in an office setting (experience working in a non-profit organization preferred)
Must have reliable transportation

Skills:
Spanish speaking A+
Must possess a positive and inviting demeanor that makes rescuers feel welcome and appreciated
Ability to work productively in a fast-paced & high volume environment with frequent interruptions

Ability to maintain a calm, respectful, and professional (yet assertive) demeanor when dealing with difficult situations involving the public.
Must be well-organized and able to effectively manage multiple tasks, projects, and responsibilities.
Must possess problem-solving skills and take initiative when issues arise.
Ability to work well with diverse groups of people.
Strong written and verbal communication skills.
Must be able to stand, bend, stoop, lift up to 30 lbs, climb a step ladder, and read small text. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
Must be proficient in basic computer applications, including Microsoft Office applications (Excel, Word, Publisher)

Shift Hours:
Required – must be available to work 30 hours per week.
Must be able to work on the weekends
Expected schedule including holidays: (Subject to change)
9:00 AM – 3:00 PM Friday – Monday
8:00 AM – 2:00 PM Friday – Monday
11:00 AM – 5:00 PM Friday – Monday
Willingness to adjust hours to accommodate the needs of the job
Must attend any scheduled meetings

Send resume, cover letter, and other documents to wildlifehospital@houstonhumane.org

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